Frequently asked questions. Questions? Answers.

Luxury Vinyl Tile (LVT) is a high-quality flooring option that mimics natural materials like wood or stone while offering superior durability and water resistance. It is made from multiple layers, including a wear layer for protection, a design layer for aesthetics, and a core layer for stability. LVT is a popular choice for both residential and commercial spaces due to its affordability, easy maintenance, and stylish appearance.

Yes, LVT can be installed over most existing flooring, such as tiles, concrete, and wood, as long as the surface is clean, dry, and even. Our click-and-lock vinyl flooring allows for a hassle-free installation without the need for adhesives, making it a quick and efficient solution for flooring upgrades.

Our LVT is designed to be UV-resistant and highly durable, minimizing fading and discoloration. However, prolonged exposure to direct sunlight may cause slight changes over time. To prevent this, we recommend using curtains, blinds, or UV-protective window films in areas with intense sunlight.

No, our LVT is 100% safe and eco-friendly, free from harmful substances like formaldehyde, heavy metals, and phthalates. Our products meet international safety standards, ensuring a healthy indoor environment for you and your family.

Yes, we specialize in click-and-lock LVT, which features an interlocking system that allows for easy installation without glue. This system provides a secure fit, making the flooring more stable and suitable for DIY or professional installation.

• Click-and-Lock Vinyl Flooring: Uses a floating floor system with an interlocking mechanism, making it easy to install and remove. It’s ideal for residential and commercial spaces where quick installation is needed. No adhesive is required, so there’s no mess, and it can be replaced easily if needed.

• Glue-Down Vinyl Flooring: Requires adhesive for installation, offering a more permanent and stable fit, especially in high-traffic or commercial areas. However, compared to click-and-lock, it has some disadvantages:

  • More time-consuming and labor-intensive to install.
  • Difficult to remove or replace since the adhesive bonds the flooring to the subfloor.
  • Can be messy due to the glue application process.
  • Subfloor must be perfectly smooth and even, or imperfections may show through.

For most homeowners and businesses looking for a hassle-free flooring solution, click-and-lock vinyl flooring is the better choice.

The installation time depends on the size of the area and the condition of the existing flooring. For most residential projects, installation can be completed within a day. Our click-and-lock vinyl flooring is faster to install compared to glue-down vinyl since no adhesive or hacking is required.

In most cases, removal is not necessary. Our click-and-lock vinyl flooring can be overlaid on existing tiles, concrete, or wood as long as the surface is clean, dry, and level. However, if your current flooring is uneven or damaged, some preparation work may be required.

No, our click-and-lock vinyl flooring installation is dust-free and hassle-free since no glue or nails are needed. There is minimal noise, and the process is much cleaner compared to traditional flooring installations.

Yes. Our vinyl flooring is water-resistant and highly durable, making it suitable for kitchens, bathrooms, and other moisture-prone areas. 

Yes, but it depends on the condition of the existing flooring. If the parquet or laminate is loose, uneven, or damaged, it should be removed or leveled before installing vinyl flooring to prevent movement and gaps.

Yes, but it requires additional trimming and finishing for a secure fit. Our professional installers will ensure it's safety and durability.

For our click-and-lock vinyl flooring, you can walk on it immediately after installation. There’s no drying time required, unlike glue-down vinyl, which needs at least 24 hours for the adhesive to fully cure.

One of the benefits of click-and-lock vinyl flooring is that individual planks can be easily removed and replaced without affecting the rest of the floor. If a plank gets damaged, simply replace it with a new one.

Vinyl flooring is low-maintenance and easy to clean. Simply:

• Sweep or vacuum regularly to remove dust and dirt.
• Mop with a damp cloth or microfiber mop using mild detergent.

No, we do not recommend using steam mops on vinyl flooring. The high heat and moisture can weaken the flooring’s protective layer and may cause warping or damage over time

Avoid using:

• Harsh chemicals like bleach or strong acids, which can damage the protective wear layer.
• Abrasive scrubbers or steel wool, which can cause scratches.
• Wax or polish, as vinyl flooring does not require waxing and may become slippery.

Although our vinyl flooring is scratch-resistant, below are some ways you can further prevent scratches.

• Use felt pads under furniture legs to prevent scuff marks.
• Avoid dragging heavy furniture across the floor—lift and move instead.
• Place doormats at entryways to trap dirt and debris that can scratch the surface.

Yes, our vinyl flooring is water-resistant, making it ideal for kitchens and bathrooms. However, excessive water exposure over long periods can cause issues, so always wipe up spills quickly

• For food and beverage stains, wipe with a damp cloth and mild soap.
• For ink or marker stains, use a little rubbing alcohol on a soft cloth.
• For scuff marks, gently rub with a magic eraser or a damp cloth with baking soda.

Yes. One of the benefits of click-and-lock vinyl flooring is that damaged planks can be easily removed and replaced without affecting the rest of the floor.

With proper care and maintenance, our high-quality vinyl flooring can last 15–20 years. Regular cleaning and avoiding heavy impact can help extend its lifespan.

Vinyl flooring is durable, but heavy furniture may cause dents over time. To prevent this, use furniture coasters or pads under heavy items.

Our vinyl flooring is scratch-resistant, making it the perfect flooring for pet owners.

The cost of vinyl flooring depends on the size of installation area and requirements. For an accurate quote, contact us for a free consultation.

Yes, the price quoted to you includes both materials and installation, with no hidden costs.

Yes. We provide free on-site assessments to evaluate your space, recommend the best vinyl flooring options, and provide an accurate cost estimate with no obligation.

Our prices are transparent, but additional costs may apply if:

• Subfloor preparation is needed (e.g., leveling uneven surfaces).
• Old flooring needs to be removed.
• Requires door shaving.

Yes, our vinyl flooring comes with product warranty and installation warranty.

• Product warranty comes with 10 years warranty
• Installation warranty comes with 1 year warranty 

Our warranty covers:

• Manufacturing or product defects (Product warranty)
• Installation issues (Installation warranty)

It does not cover:

• Accidental damages
• Improper maintenance

If you experience an issue covered under warranty:

1. Contact us with your proof of purchase and details of the problem.
2. We will assess the issue and determine if it falls under warranty.
3. If approved, we will arrange for a replacement or repair based on the warranty terms.

Yes. We provide ongoing support for any flooring concerns, from maintenance advice to repair services. Feel free to reach out anytime.

We accept PayNow, Bank Transfer, and Credit Card payments. 

For Credit Card, there will be an additional 3% charges. 

Once project is confirmed, we require a 50% payment to commence project, and remaining 50% upon project completion.

Our installment plans will be through the form of Credit Card payment with 0% interest fee.